Housekeeping Supervisor

Location: Winter Park, CO
Date Posted: 05-26-2018
IntelliSource is searching for passionate, detail-oriented Housekeeping Supervisors to join our hospitality partner’s team at a resort just past Winter Park. The Housekeeping Supervisor is responsible for ensuring execution of the resort mission by assisting the Housekeeping Manager in the following areas:
 
 
Essential Duties and Responsibilities:  
  • Training, scheduling, supervising, rewarding, motivating and counseling of housekeeping staff according to resort standards.
  • Adhering to & scoring positively in all shop report categories.
  • Performing in the capacity of any of the positions he/she supervises on an as needed basis
  • Resolving guest and employee complaints promptly.
  • Weekly scheduling of staff.
  • Ensuring flow of communication within and between departments
  • Ensuring rooms are ready by 4pm daily and prepared to our standards.
  • Managing Turndown Service prepared to our standards.
  • Perform annual time checks as to how long rooms should take for cleaning (checkout, stay over and turndown).
  • Ensuring public areas are treated as a high priority as it relates to walk rounds and cleaning standards. This includes but is not limited to, windows, ashtrays, pool areas, gym, bathrooms, employee restrooms and cafeteria, floors, select banquet/F&B space and all other public space.
  • Ensuring staff is trained on Bloodborne Pathogens and how to respond when dealing with all biohazard materials.
  • Ensuring ALL rooms are inspected pre-arrival and random checks are done during stay over cleanings and turndowns.
  • Maintaining supply of materials, equipment needed for housekeeping.
  • Designating and maintaining relationships with vendors.
  • Reporting any incident which appears suspicious or could endanger the security of the Resort.
  • Ensuring payroll is completed in an accurate and timely manner
  • Benchmarking best practices of other competitors
  • Continually create, develop & enhance policies/procedures/processes in housekeeping department 
 
Other Duties:
  • Maintain and update MSDS documents
  • Maintain regular, predictable attendance as scheduled.
  • Attend all mandatory meetings.
  • Complete other duties as assigned by VP/GM.
 
Personal Attributes:
  • Continuously serve as a positive role model by behaving in a professional manner and by adhering to all policies and procedures.
  • Work in a safe and responsible manner at all times.
  • Must be organized.
  • Must be able to work in a fast paced and ever-changing environment.
  • Must be dependable and able to work holidays and weekends.
 
Physical Demands:
 
  • Must be physically able to perform the same job duties as each of staff members.
  • Must be able to stand for long periods of time.
  • Must be able to inspect rooms.
  • Must be able to work 50+ hours minimum in a week.
 
Education/Experience: 
  • Prior housekeeping and/or supervisory experience required.
  • 4-5 star/diamond experience preferred.
  • High School diploma a must.
  • College degree preferred.
  • Valid Driver's License & clean driving record.
  • Minimum 21 years of age.
 
Special Skills/Equipment:  
  • Property management software experience preferred
  • Must be computer literate and able to learn new systems when needed
  • Microsoft office software experience preferred
 
About IntelliSource:
Our business - and our approach - is personal. 

IntelliSource is a national business process outsourcing company providing Fortune 500 and fast-growth companies with people, processes and tools to manage critical, non-core business functions. From our foundation of staffing resources and through over 18 years building world-class solutions, IntelliSource is a trusted partner to its clients and associates, empowering businesses and the thousands we employ nationwide to realize their full potential.

We are an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. This is a free service to you. We are an E-Verify Employer.
 
 
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