Server

Location: Winter Park, CO
Date Posted: 05-26-2018
IntelliSource is searching for experienced Servers to join our hospitality partner’s team at a resort just past Winter Park. The Server is responsible for taking the guests through the key phase of their dining experience.  As a server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, curator and rancher (at heart).  The server is responsible for serving food and beverage to guests according to established sequence of service and suggesting dinner courses, appropriate wines and answering questions pertaining to food preparation.
 
Essential Duties and Responsibilities:
  • Presenting menus, suggesting food courses (breakfast, lunch or dinner)
  • Answering questions regarding preparation of food, tailoring the suggestions to fit the dynamics of the table.
  • Taking guests’ orders
  • Running food to tables
  • Handling cash & other forms of payment
  • Making proficient sales transactions - using a point-of-sale system
  • Properly checks I.D.s – for guests who appear to be under 30 years old
  • Demonstrating responsible alcohol service according to T.I.P.S certification standards
  • Demonstrating impeccable product knowledge  
  • Suggestive selling - using proven techniques
  • Properly reading items printed on order tickets
  • Assembling orders - double checking product quality and specs
  • Satisfying any/all needs of the guests - regularly checking back with guests throughout their experience
  • Maintaining a clean & organized station – including pre-bussing & table maintenance
  • Properly labeling, dating, covering and refrigerating prepped items for the expo line
  • ·         Performing opening, closing & side duties – setting up/breaking down station, expo line, refilling condiments, etc.
  • ·         Demonstrating knowledge of all table/station numbers
  • Directing guests to areas & restrooms
  • Effectively communicating with co-workers (kitchen)
  • Entertaining guests to create memorable experiences
  • Supporting and contributing to the mission and overall success of the resort by accomplishing performance objectives focused on up selling of food and beverage.
  • Being ressort Ambassadors for the guests and know and be able to support Resort-Wide knowledge to the guests.
  • Ensuring Resort Mission is accomplished
  • Other duties and responsibilities include seating, taking reservations, making drinks and being a team player.
 
Personal Attributes:
Hard working, courteous, able to work under minimal supervision
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers
  • Maintaining resort’s core values and mission statement
 
Physical Demands:
  • Performing duties which require bending & reaching
  • Lifting & transporting up to 50-pound dining chairs, booster seats, high chairs, and food/drink orders (from bar & kitchen to guests’ tables) – if applicable, emptying trash cans weighing up to 100 pounds
  • Standing (expo) or walking (server), for up to 8+ hours
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all safety & sanitation standards
  • Recycling products, where possible
 
Education/Experience:
18 years of age; High School Diploma or GED, 2-3 years’ experience serving in a fast-paced restaurant.
 
Special Skills/Equipment:
Uniform, wine key, pens, paper, lighter, and name tag.
 
About IntelliSource:
Our business - and our approach - is personal. 

IntelliSource is a national business process outsourcing company providing Fortune 500 and fast-growth companies with people, processes and tools to manage critical, non-core business functions. From our foundation of staffing resources and through over 18 years building world-class solutions, IntelliSource is a trusted partner to its clients and associates, empowering businesses and the thousands we employ nationwide to realize their full potential.

We are an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. This is a free service to you. We are an E-Verify Employer.
 
 
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