Restaurant Host

Location: Winter Park, CO
Date Posted: 05-26-2018
IntelliSource is searching for guest-centric Host to join our hospitality partner’s team in the Winter Park area. The Host/Hostess is responsible for controlling reservations, taking phone calls and seating guests.  The host/hostess is the initial contact with the guests and the first person to start guests off with a positive experience.  In addition, as a host/hostess, you will be assuming the role of tour guide, communicator, decision-maker, entertainer and curator.
Essential Duties and Responsibilities:
  • Answering the phone and controlling the reservations for optimal seating and service to the guest
  • Opening doors, where applicable
  • Welcoming and thanking guests
  • Stocking firewood and maintaining a fire
  • Answering questions - accurately and politely
  • Maintaining a clean and organized waiting area
  • Directing guests to areas & restrooms
  • Providing security for co-workers and guests
  • Assisting servers, back servers and managers with filling water, serving food and being a team player
  • Performing opening, closing & side duties – cleaning glass, wiping tables, sweeping & vacuuming the floor, wiping and updating menus, etc
  • Assuring the complete satisfaction of each and every guest
  • Entertaining guests to create memorable experiences
  • Supporting and contributing to the mission and overall success of the resort by accomplishing performance objectives focused on food and beverage.
  • The host/hostess will be “Tour Guides” for the clients and know and be able to support Ranch-Wide knowledge to the clients.
Other Duties:
  • Performing duties which require bending & reaching
  • Standing, for up to 8+ hours
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all safety & sanitation standards
    • Recycling products, when possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers
  • Maintaining the resort’s core values and mission statement
About IntelliSource:
Our business - and our approach - is personal. 

IntelliSource is a national business process outsourcing company providing Fortune 500 and fast-growth companies with people, processes and tools to manage critical, non-core business functions. From our foundation of staffing resources and through over 18 years building world-class solutions, IntelliSource is a trusted partner to its clients and associates, empowering businesses and the thousands we employ nationwide to realize their full potential.

We are an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. This is a free service to you. We are an E-Verify Employer.
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