ERP Business Systems Analyst II

Location: Westminster, CO
Date Posted: 03-23-2018
IntelliSource is searching for a qualified ERP Business Systems Analyst II to assist our manufacturing partner in Westminster. The ERP Business Systems Analyst II is responsible for providing SAP technical expertise in supporting end users; determining root cause analysis and developing resolutions; maintaining SAP master data and functionality tables; performing unit testing and end user demos while supporting integration and user acceptance tests; receiving and reviewing user requests for  SAP authorization; developing EDI processes that support our business processes; setting up new customers for EDI; developing cost effective SAP processes and procedures that meet user requirements; creating functional and technical design specifications based on business requirements; working with ABAP developers by communicating specs and performing iterative testing to ensure accuracy and compatibility of data; creating BW reports for metrics and training users in a classroom setting or one-on-one.
JOB REQUIREMENTS:
 
SAP Support
  • Configures and customizes solutions within the SAP R/3 ECC / S4 HANA environments
  • Provides SAP technical expertise in supporting end users; determines root cause analysis and develops resolutions to fix issues as they arise.
    • Performs unit testing and end user demos while supporting integration and user acceptance tests.
    • Receives and reviews user requests for SAP authorization and grants access while obtaining proper management approvals.
 
EDI Tech Support (for Sales & Distribution role)
  • Develops EDI processes that support our business processes.
  • Sets-up new customers for EDI; monitors and fixes EDI errors.
  • Coordinates changes with our customers and EDI programmers; contacts customers regarding EDI testing or issues.
 
Project Management
  • Develops cost effective SAP processes and procedures that meet user requirements.
  • Creates functional and technical design specifications based on business requirements provided by the end users and/or process organization; creates SAP specification documents.
  • Works with ABAP developers by communicating specs and performing iterative testing to ensure accuracy and compatibility of data.
  • Capture and document systems end-to-end information flow and ancillary system integration into SAP.
  • Performs unit testing and end user demos while supporting integration and user acceptance tests.
  • Analyzes complex SAP problems to be addressed with automated system solutions using knowledge of SAP and past experiences.
  • Works with business resources to understand and document business requirements for application functionality, reports, customizations, interfaces, etc.
  • Works with business resources to define the overall scope of work for the assigned projects.
 
BW Support
  • Creates BW reports for metrics.
  • Supports end users regarding the navigation of reports.
 
Training
  • Train users on different modules or functions of SAP in a classroom setting or one-on-one.
 
Other
  • Cultivate and maintain positive sustainable relationships of trust through proactive, open and interactive communication and follow-up.
  • Remains current with industry trends and solutions.
  • Extracts data from SAP for other groups and departments.
  • Changes the message output tables for invoices and order confirmations.
  • Updates pricing tables and resolves barcode error lists.
  • Attends meetings as required or assigned.
  • Performs other duties as required or assigned.
Special Job Dimensions
  • Willing to be on call and occasionally work evenings, weekends or holidays, as needed or required.
  • May be required to travel up to 25% of the time.
 
QUALIFICATIONS:
 
  • Bachelor’s Degree in Computer Science, Management Information Systems or related discipline preferred
  • 3-5 years of related SAP experience
  • Operational experience with SAP modules preferred
  • Strong interpersonal / customer service skills
  • Ability to utilize Lean Six Sigma as a continuous improvement methodology to eliminate waste, improve accuracy and build quality into processes and solutions.
  • Knowledge of computer software programs including Microsoft Word, Excel, Outlook, SAP, Microsoft Visio, Microsoft Project, Electronic Data Interchange (EDI) & Vendor Managed Inventory (VMI) software, and Helpdesk ticketing systems
  • Knowledge in designing, developing and implementing reports in SAP R/3 and SAP BW
  • SAP configuration and customization skillset to design, develop and test solutions in SAP
  • Knowledge with customer communications using EDI-pricing and order processing
  • Excellent oral and written communication skills
  • Effective interpersonal skills and relationship-building skills
  • Good decision making and time management skills
  • Strong analytical and problem-solving skills
  • Ability to work under the pressure of and meet deadlines
  • Ability to work in a team-oriented, collaborative environment
  • Effectively operate and prioritize assignments within a dynamic multi-tasking environment
  • Experience and proficiency in leading and managing projects
  • Ability to effectively troubleshoot process and systems
  • Ability to present ideas in a user-friendly language
  • Demonstrated proficiency as a self-motivated professional
  • Ability to read and understand technical manuals and procedural documentation
  • Ability to discuss, understand and recommend business processes and be able to map the as-is and to-be process with process modeling tools
  • Ability to use discretion in the handling of confidential data
  • Demonstrated ability to understand and adhere to proper change control policies and practices
  • Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department
  • Ability to adhere to the highest standards of quality while continually performing at the highest possible level
About IntelliSource:
Our business - and our approach - is personal. 

IntelliSource is a national business process outsourcing company providing Fortune 500 and fast-growth companies with people, processes and tools to manage critical, non-core business functions. From our foundation of staffing resources and through over 18 years building world-class solutions, IntelliSource is a trusted partner to its clients and associates, empowering businesses and the thousands we employ nationwide to realize their full potential.

We are an equal opportunity employer.  No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law. This is a free service to you. We are an E-Verify Employer.
 
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